(4.0 / 5)1883+ Ratings

Sinister Soles Reviews

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Overall Rating

4.0
10 Reviews
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About Sinister Soles

SinisterSoles.com is an online store that offers a wide selection of Men's and Women's boots and shoes. They cater to a specific style, often associated with the Gothic subculture. Customers have shared mixed experiences about their services. Some customers have raised concerns about the lack of response or orders not being fulfilled. On the other hand, they offer a return policy where if the size ordered doesn't fit, they ship a different size at no extra charge or allow customers to place a new order for the size they would like.

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Sinister Soles Customer Reviews (10)

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Joanna Peres
Joanna Peres
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Feb 9, 2023
Erik Szakács
Erik Szakács
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Feb 8, 2023
Prashant Matthijsse
Prashant Matthijsse
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Feb 7, 2023
Marie Vogt
Marie Vogt
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Feb 7, 2023
Bonnie Mathis
Bonnie Mathis
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Feb 6, 2023
Maria Schiffer
Maria Schiffer
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Feb 6, 2023
Creissant Gadbois
Creissant Gadbois
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Feb 6, 2023
John Thompson
John Thompson
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Feb 5, 2023
Carmen Mechling
Carmen Mechling
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Feb 5, 2023
Summer Banks
Summer Banks
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Feb 5, 2023

Sinister Soles Customer’s Q&A

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Sinister Soles Features and Benefits

Sinistersoles.com offers several key features and benefits:

  • Free returns & exchanges: This feature provides peace of mind to customers as they can return or exchange products if they are not satisfied.
  • International shipping: It caters to a global customer base by offering international shipping.
  • Curbside pickup: This is a convenient feature for local customers who prefer to pick up their orders.
  • PayPal: It offers PayPal as a payment option, providing an additional layer of security for transactions.
  • Newsletter coupons: It offers discounts through newsletter coupons.
  • Apple Pay Later financing: This feature allows customers to buy now and pay later.
  • Shop Pay Installments: It offers flexible payment options through Shop Pay Installments.
  • PayPal Pay Later: It provides another buy now, pay later option through PayPal.

These features make Sinistersoles.com a competitive choice in the online footwear market. However, it's always a good idea to compare features and benefits with other sites before making a purchase.

Sinister Soles FAQs

FAQ

Does Sinister Soles offer free shipping?

Yes, Sinister Soles offers free shipping on all continental US orders over $100.
FAQ

How long does it take for a Sinister Soles order to ship?

Sinister Soles ships most orders via UPS Ground within two business days.
FAQ

Does Sinister Soles offer faster shipping options?

Yes, Sinister Soles offers UPS 3 Day Select, UPS 2nd Day Air, and UPS Next Day delivery for faster shipping. Air orders must be received by 3 P.M. (EST) to be shipped the same day.
FAQ

Can I exchange my Sinister Soles shoes if they don't fit?

You can exchange your shoes by sending them back to Sinister Soles for a different size at no extra charge, or by placing a new order for the desired size.
FAQ

How long do I have to return a Sinister Soles item?

Returns are accepted for 180 days from the date of purchase. If you would like a refund, your returned items must be received within 60 days from the date of purchase.
FAQ

How do I contact Sinister Soles for a return authorization number?

To return an item to Sinister Soles, you need to contact them for a return authorization number. Include this number, along with your name, with your return. It's suggested to send returns via insured mail. Please note that shoes or boots which have been worn may not be returned. Returns are accepted for 180 days from the date of purchase. If you would like a refund, your returned items must be received within 60 days from the date of purchase. Items returned beyond 60 days will receive store credit for the purchase price of your item. Shipping costs are not refundable unless your item is defective. If you are returning or exchanging from outside the U.S., please see their International FAQ.

FAQ

sinistersoles.com Return Policy?

The Return Policy of Sinister Soles is as follows: If you find that the size you've ordered doesn't fit, there are two options. 1. Send your items back to them. They'll ship a different size to you at no extra charge! 2. Place a new order for the size you would like. This way they'll be able to get your new, better-fitting shoes to you faster. And once they receive your returned items, they will credit your account for the returned pair PLUS the shipping charge from the new order. This applies to Ground shipping only. Returns are accepted for 180 days from the date of purchase. If you would like a refund, your returned items must be received within 60 days from the date of purchase. Items returned beyond 60 days will receive store credit for the purchase price of your item. There is never a restocking fee at Sinister Soles. Shoes/boots which have been worn may NOT be returned. When returning shoes, please pack your return in a box for shipping. Shipping costs are not refundable unless your item is defective. If you need to return an item, please contact them for your return authorization number. Please include this number, along with your name with your return. They suggest sending returns via insured mail. Both UPS and FedEx include insurance with their standard shipping. If you are returning or exchanging from outside the U.S., please see their International FAQ.

FAQ

What are some popular products on SinisterSoles.com?

SinisterSoles.com is known for its stellar selection of Men's and Women's boots and shoes. They offer a variety of styles, including Gothic boots and shoes, platform boots, cyber goth boots, and sexy platform heels. Some of the popular brands they carry include Demonia, Pleaser, and Bordello. They also offer products in a wide range of sizes, including women's size 16. Please note that the popularity of products can vary and it's always a good idea to check their website for the latest trends and offerings.

FAQ

What is Sinister Soles?

Sinister Soles is a company that offers a wide selection of men's and women's boots and shoes. They have a variety of styles, including gothic. However, there have been mixed reviews about their customer service. Some customers have had positive experiences, while others have reported issues with order fulfillment and lack of response. It's always recommended to do thorough research before making a purchase from any online retailer.

FAQ

What is the return policy of sinistersoles.com?

The return policy of Sinister Soles is as follows: Returns are accepted for 180 days from the date of purchase. If you would like a refund, your returned items must be received within 60 days from the date of purchase. Items returned beyond 60 days will receive store credit for the purchase price of your item. There is never a restocking fee at Sinister Soles. Shoes or boots which have been worn may not be returned. When returning shoes, please pack your return in a box for shipping. Do not use the shoebox as your shipping box. Shipping costs are not refundable unless your item is defective. If you need to return an item, please contact them for your return authorization number. Please include this number, along with your name with your return. They suggest sending returns via insured mail. Both UPS and FedEx include insurance with their standard shipping.

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